Challenge
COVID-19 has been on a global rise. With misinformation spreading out there, the government of Karnataka wanted to set up a self-help desk for the people of Karnataka.
Objectives
The primary objectives of the campaign were:
Solution
ValueFirst created a WhatsApp based helpdesk for the Government of Karnataka. Since WhatsApp is widely used by people, it was the best medium. We enabled support in English and Kannada. Anyone can say ‘Hi’ on WhatsApp to +91-8750971717.
The helpdesk allows you to get answers on the following questions seamlessly:
Result
A dedicated Coronavirus helpline was created with credible and accurate information. ValueFirst enabled with a helpline and the government to keep the citizens safe in these challenging times.
Check it out: https://wa.me/918750971717?text=hi