Automation Customer Experience Platform & Conversational AI Platform

Customer Experience made Intelligent


Live Agent Takeover

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Keep your conversations automated with a human-trained chatbot and allow your consumers to self-serve. For the unhappy users and the one in need, use your live agent takeover mechanism. The end user stays on the same platform while business can use the seamless mobile applications by Surbo.

Voice & Video Chatbot APIs

Take the live agent takeover to another level with voice and video based calls within the same channel where the chat got initiated. The APIs are powered by Twilio and provide a seamless experience for all consumers.

Made to fit and scale for you

At Surbo, we're not a fan of cust-copy-paste approach. We work closely with you to understand your problem statements and custom-build conversational solutions.

WhatsApp for Business API

WhatsApp has quickly grown to become one of the largest, if not one of the most popular messaging apps in the whole wide world. We're the official partner of Facebook to deploy WhatsApp-based solutions.